Saluto

The questions a clinic gets are nothing like the ones a restaurant gets

Saluto is trained on the enquiries your industry actually receives — the vocabulary, the objections, the booking rules, and the things that must always reach a human.

The same slot, asked four different ways

Saluto is trained on the enquiries your sector actually receives — the vocabulary, the objections, the booking rules, and the things that must always reach a human.

  • Your customers' vocabulary. Learned from your real message history.
  • Your booking rules. Durations, buffers, staff and deposits.
  • Your escalation line. You decide what AI must never answer alone.
Trained per industry Cycling examples
Do I need a referral before I book?
Not for a first consultation — you can book directly. I have Thursday 9:30 or Friday 2 PM free.
Healthcare & clinics
How long does a full colour take?
About 2.5 hours with Nadia. That means a 1 PM start is the latest I can do on Saturday — shall I book it?
Salons & spas
Is the flat on Rue Verte still available?
It is. Before I arrange a viewing — are you buying or renting, and what's your budget range?
Real estate
Table for 6 tonight, one is gluten free
I can do 7:15 or 9 PM for six. I've noted the gluten-free cover so the kitchen is ready.
Restaurants & cafés

Where Saluto is already a fit

Don't see yours? It almost certainly still works — ask us.

Healthcare & clinics

Appointment requests, availability, preparation instructions and insurance questions — answered instantly, while anything clinical is routed to staff rather than answered by AI.

Salons & spas

Service durations, stylist availability and price ranges handled in chat. Bookings land in the right column of the right calendar, with buffers respected.

Real estate

Listing enquiries qualified on budget, timeline and financing before an agent spends an hour on a viewing that was never going to convert.

Restaurants & cafés

Reservations, party sizes, dietary questions and opening hours — handled during the dinner rush when nobody can reach a phone.

Retail & e-commerce

Stock checks, sizing, delivery areas, order status and returns policy. The repetitive questions clear themselves so staff handle the rest.

Home services

Job type, location, urgency and access details captured up front, so quotes go out accurate and call-outs aren't wasted.

Automotive

Service bookings, vehicle details, MOT and repair enquiries — logged with the registration and mileage already captured.

Education & training

Course availability, schedules, entry requirements and enrolment steps — answered for parents and students at the hour they actually ask.

Fitness & wellness

Class bookings, membership questions and trial sign-ups, with waitlists handled automatically when a session fills up.

Professional services

Consultation requests screened for scope and urgency, so billable time goes to matters worth taking on.

Hospitality & travel

Availability, rates, check-in times and local questions answered in the guest's own language, at any hour and any timezone.

Agencies

Inbound briefs qualified on budget, scope and timeline before they ever reach a strategist's calendar.

How we tailor it to your industry

You don't build flows. We do the configuration with you and you sign off before it goes live.

01

We read your real messages

Give us a recent sample of enquiries. The vocabulary your customers use is what Saluto learns to expect — not a generic script.

02

We map your booking rules

Service durations, staff assignment, buffers, blackout dates and deposits. Whatever governs your calendar governs Saluto.

03

We set the escalation line

Clinical questions, complaints, refunds, high-value orders — you decide exactly what Saluto must never answer on its own.

04

You approve, then it goes live

You review how it sounds against real examples first. Nothing reaches a customer until you're happy with it.

Let's talk about your industry

Tell us what you do and what keeps slipping through. We'll show you how Saluto would handle it.